India Post — Consignment Nos. AW[protected]IN and AW[protected]IN have not received despatched 15 & 29 July 21 respectively.

Address:FLAT NO 4C 22J GORA CHAND ROAD KOL 14

I have received two mobile Msg from India Post mentioning to deliver Speed Post Consignment First on 15/07/2021 and other on 29/07/2021 to my mobile No. [protected]. The said consignment nos. are mentioned above.
I have also received a msg that the said consignments have been delivered but actually not received by me.
Please intimate the reason of it and who is actually received it.
From:
Noorunnesa Hassan
Mobile No: [protected]
+4 photos
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India Post customer support has been notified about the posted complaint.
Aug 03, 2021
Updated by Noorunnesa
The matter is submitted to you for specific reply from your end as soon as possible.
Aug 06, 2021
Updated by Noorunnesa
Not received any reply.
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