India Post — Consignment not received at my destination

Address:

MA RANCHI RMS TMO

My parcel got received at MA RANCHI RMS TMO on 01/06/2021, But after no update and no one connect to me for my parcel, and today I saw it updated and return to Bangalore, I call to customer care but the customer representative told me that we have no information regarding this.

This is a very important parcel for me.

Consignment Number - AQ[protected]IN