India Post — consignment undelivered and untracked: eh[protected]in

Hi, we had a consignment (30gms, documents from university) that was shipped from rothak, haryana which was supposed to reach vancouver, canada. Below are the details:

Consignment number: eh[protected]in
Complaint reason: untracked and undelivered
Date of package: 5th february, 2020
Source: md university, rothak
Destination: ministry of education, west broadway, vancouver, canada

We have received confirmation from rothak india post that the consignment was shipped to new delhi nsh and have no update after that.

Kindly look into this issue and expedite the process so that the shipment can be tracked and delivered to the above-mentioned address.

Thank you!

Regards,
Karthik ballal
Mob: [protected]