India Post — Delay in Delivery, Item stuck at customs for way too long

Address:

Delhi

I had sent a letter through speed post from Gulmohar Park SO- 110049, New Delhi, India on 29/09/2020.The said speed post was addressed to Ottawa, ON, Canada K1P 1A4.

I have sent just one A-4 size page letter through the speed post and the same has reached Canada TORONTO-A on 4th October itself, however, the tracking page shows that the speed post is stuck at Customs hold for about 10 days now and is remarked as AWAITING PRESENTATION TO BORDER AGENCY/S. Kindly take an action to clear the same as it is causing undue delay because of which it is causing a repairable damage to me as these documents are need to reach on a priority basis. kindly look into the matter and let me know the further steps taken in this regard.