India Post — delay in delivery, missing articles and rat menace

A parcel was sent as speed post EK[protected]IN I was promised that it will be delivered in 2 days because it was a speed post. But the parcel was delivered in 5 days. That is the speed of the normal post. Why should I pay more when the parcel reaches at the normal time and not the promised 2 days time. The tracking consignment showed that the parcel was delivered on Thursday. Whereas the intended person had not yet received it. Why the data uploaded is wrong? This is the third time my parcel is being delayed like this. Very much disappointed in the service. Moreover the parcel has been attacked by rats and 2 items are missing. The box has been patched up neatly by the post office by putting paper and tape. Such a bad disgusting service inspire of paying so much money. A parcel was sent as speed post EK[protected]IN. I was promised that it will be delivered in 2 days because it was a speed post. But the parcel was delivered in 5 days. That is the speed of the normal post. Why should I pay more when the parcel reaches at the normal time and not the promised 2 days time. The tracking consignment showed that the parcel was already delivered on Thursday. Whereas the intended person had not yet received it. Why the data uploaded is wrong? Pls don't fool people by uploading wrong data. This is the third time my parcel is being delayed like this. It reaches the head office and too much delay in reaching the SO. Very much disappointed in the service. Moreover the parcel has been attacked by rats and 2 items are missing. All the items in the parcel have been eaten n destroyed by rats. The whole parcel has become a waste now. All the items were costly and also neatly packed by the sender. The box has been patched up neatly by the post office by putting paper and tape. Have uploaded the photos.. Such a bad disgusting service inspite of paying so much money. Please look into the matter at the earliest.