India Post — Delay in delivery of document

My parcel is still not being delivered to the proper location. I have booked my post on November 3rd, 2021 and today is November 20th, 2021. I can't even track its current location in the portal. It is showing that it is still in KOL AP TMO. I want the current status of my package to be shown in the portal. I want the document to be delivered within this week to the location as I am sending this document for my higher studies. Please do the needful at the earliest. It is very urgent.

Consignment Number: EW[protected]IN