[Resolved]  India Post — delay in delivery the parcel

Address:

Salka Welfare Residential Complex, Gurkhabasti, Agartala, Landmark:- Near KTM Showroom, West Tripura, Tripura, 799006

On 12th april my friend from malaysia has sent a parcel vis poslaju kulim and tracking id: cp[protected]my and its destination on tripura (Agartala-799006). And it received on kolkata foreign post office on 23th april and custom cleared and dispatched on 24th april. And from there is no further update of my parcel till now. Its almost 12 days past still no further update. Regarding i have registered a complaint also on their complaint portal with number - [protected] still they did not help me with any solution. And im totally helpless. Kindly help me to get parcel asap as i need the parcel very urgent. And i have attached some photos of tracking details and complaint status.