[Resolved] India Post — delivery of parcel sent from germany via dhl | |||
I sent 6 boxes of parcel via the DHL-Germany (24th April 2019) service to be delivered to a Noida Address of my In-Laws. All were perfectly packed boxes containing used stuff which were being transferred to India as part of me moving back to India after 12 years of NRI life. They charged 100EURO/box. I have already received 5 of the boxes and carried it myself home from the post office. All of them completely damaged with most of my books, photo frames broken beyond repair. Even though, I should be granted complete duty-free transfer of my used stuff, the Indian Post has collected already more than 7000 Rs from me as duty cum additional charges. My final box is showing its last location at "Ghaziabad CSO" since 26th May. The tracking number of the parcel post is CY[protected]DE. The contents of the box include: Some books and photo frames, a speaker system (used one from 2012, original price 20-30Euro), some used extension cords, some wall hangings and show pieces. Considering the status of the already received parcels, i am not expecting much from this one, but i would like to have my stuff delivered soon. Thank You Was this information helpful? | |||
Aug 22, 2019 Complaint marked as Resolved After many phone calls to the Ghaziabad post office and the Delhi Foreign post office, where they blamed each other, I finally could personally collect my parcel. 100 Euro charged per box by DHL for door-door delivery. I had to collect each of the 6 boxes personally from the post office and paid additional Rs 8200 and received my final parcel almost after 3 months. India Post customer support has been notified about the posted complaint. | |||
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Can you please look into this issue and arrange the delivery ASAP.