| Address: | Gorakhpur, Uttar Pradesh, 273008 |
My aunt (housewife)belongs to a farmer family had 8 five year national saving certificates worth of 10000 each matured on 18/12/2017 which she want to get paid through cheque as she had account in other branch of the post office .
On 2 Feb 2018 she presented the certificates along with aadhaar card to get paid in cheque, where the clerk demanded pancard, which aunt doesn't have (which she later applied on 3feb ), on contacting post master he replied the same that payment without pan card is not possible and it is mandatory and suggested to get that, as she is in exigency of fund due to her critical heart condition for treatment purpose, which she explained to the post master too, she applied for pancard on dates 03 Feb 2018
And now she is waiting for the pancard to have from Income tax department, which may take nearly one month.
On contrary to that I had file a complain through e-mail on [protected]@indiapost.gov.in and [protected]@gmail.com on 03Feb 2018 .
If you provide me your email address I can forward you the complain e-mail which I send to the post office
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