India Post — Dispatched the product but not received the product to customer..

Address:

Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 506134

Product dispatched from company but post man not submitted to the customer and we filed the complaint but the postal department is not responding in correct way...
Please clear the issue... As soon as possible sir..
Track shipment no.:ek[protected]in
Please take action sir.. The cost of product is too high please take action sir..