India Post — EM[protected]IN still at origin post for 14 days

I received an email on[protected] saying, “ We are glad to inform you that your order[protected] was sent to you. You may track your parcel using your shipping tracking ID: EM[protected]IN.” For 14 days since then, it has never changed status beyond “Origin Post is Preparing Shipment.” At a total of 16 days since my order placed, I would love to see it changed soon to the next shipping status, move through customs, and on to the USA in the next week or so. If you can kindly help expedite this process in any way, I will be most grateful. Thank you very much!
Amy
Happy USA customer of good from India