India Post — I booked a parcel to us, more than 15 days parcel not delivered and no update from them

Consignment no - ET[protected]IN,

We booked parcel to USA on 13 March 2023 from Maraimalai Nagar is now stuck at Delhi AP TMO since March 15th March 2023. No updates since then, Still not delivered, and No tracking information in tracking records .

Please let me know the current status of my parcel? When will I get it delivered? Please help

And also I registered the complaint in Indian post website but no response from them,
I attached the tracking/ complaint documents for your reference.

Kindly do needful