[Resolved]  India Post — im complaining about custom hold status

Address: Osmania University, Hyderabad, Andhra Pradesh

I have sent 2 speed post via indian postal services to canada. They both reached toronto on 03dec2019, but both of them are showing as “awaiting presentations to border agency/s”.
Tracking ids are as below,
En[protected]in
En[protected]in
Kindly resolve this as this is important, the documents are for wes verification.
Appreciate your prompt help.
Thank you
Mounika
+1 photos
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Dec 13, 2019
Complaint marked as Resolved 
I’m not sure, whether the time period for processing or because of climate it got delayed . After being in Custom Hold status for a period of 11 days, both the posts got dispatched yesterday. I am happy to the peaks.
India Post customer support has been notified about the posted complaint.
 
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