[Resolved]  India Post — im complaining about custom hold status

Address:

Osmania University, Hyderabad, Andhra Pradesh

I have sent 2 speed post via indian postal services to canada. They both reached toronto on 03dec2019, but both of them are showing as “awaiting presentations to border agency/s”.
Tracking ids are as below,
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Kindly resolve this as this is important, the documents are for wes verification.
Appreciate your prompt help.
Thank you
Mounika