[Resolved]  India Post — India post article more than 100 days not delivered, now not trackeble

NAMe- Gunadhar Dhara
Tracking number:RC[protected]MY
It is coming from Malaysia to india(kolkata) but stuck for more than 100 days in mumbai, not delivered & now the parcel is not trackeble in india post, I guess the tracking number is expired now, though I have screenshot of indiapost website which was taken few days ago when the article is trackeble
No information about custom hold or something else nothing, no one contacted me, even (2month ago) I have tweeted many time in India post official Twitter handle but no reply, is this how india post works, it's shame India post employees are sleeping
I want my parcel to be delivered in the appropriate address
So please deliver it or give me a official statement that the parcel is lost & didn't arrived on local post so that I can claim my money from the sender
Please help!
Very very bad experience from india post
(Some screenshots which I taken few days ago when it's trackeble)