India Post — India Post - item delivery confirmed without the item being delivered

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Sivakripa, Sivagiri, Edathala, NAD P O, ALUVA-683563

Consignment no. LI[protected]IN
Status is showing 'item delivery confirmed' but it is not delivered to the customer. It has been 5 days it showing. On 21/05/2022 status is updated like 'item delivery confirmed', but it is not delivered. Also no calls received from any postman. Got a message like the following.

Article No. LI[protected]IN has been Delivered by Prajeesh A S (Beat No: B2) on 21/05/2022 15:43:26 - INDPOST