India Post — India post letter not received till date

[email protected]

from Hyderabad, Telangana

Address:	500024
Website:	www.indiapost.gov.in/VAS/Pages/trackconsignment.aspx

Hello Team,

India post international mail.

My mail was booked from United Kingdom on 13.02.2017 but till date not reached at Hyderabad. My Consignment Number is RU[protected]GB it is showing as Delhi Foreign Post Office on 14.02.2017. It should come within one week. It is already 14 days passed. I could not trace the document as there is no tracking update after 14 Feb 2017. Kindly look into the matter and do the needful to get this delivered on a high priority.

I've attached the snapshot of the tracking along with this please once have a look, If you want to contact me below is my mobile number mentioned.

This document is very important for me. Please treat the matter at MOST URGENT.

Thanks and Regards,
Mohammed Shabas Ali
([protected])

+1 photos

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India Post customer support has been notified about the posted complaint.

Mar 03, 2017

Updated by [email protected] I've made a complaint on India post website and the details are as below in the snap shot. Please get this resolved soon. Thanks

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[email protected]

from Hyderabad, Telangana

Please update the status on the mail . I've cross checked this with the sender and they are requesting me to contact India post. The reply from the sender is as below:

"Dear Mr Mohammed Shabas Ali,

Thank you for your email.

We cannot escalate the delivery of your certificate as it is now in the hands of the Indian postal service. We would advise that you contact them to see whether they can provide any further updates.

If you have any other queries please do not hesitate to contact us or please visit the FAQ page on our website. Our telephone lines are open 07:30-19:30 Monday to Friday.
Yours sincerely
Paula
Customer Services"