India Post — India Post My parcel got dispatched from Kolkata RMS Mail TMO and no updates post that which is supposed to deliver Bommasandra

Address: C/O : Soma Dey Emmanuel Heights, 1B 506, CHOODASANDRA, HOSA ROAD, Bangalore 560099

Hi Team,

The below Consignment item has been dispatched from Habra SO on 18/08/2023 which is to be delivered to Bommasandra Industrial Estate S.O. (Banglore-560099).
This Registered Parcel item has not been received yet to this Bommasandra Industrial Estate S.O. and per tracking record it displays that the item was despatched from Kolkata RMS Mails TMO on 19/08/2023 and unfortunately there is no tracking update post this event. This item is supposed to be received on the expected date between 26-28 August'23 as informed by the help desk team of the post office.

I've sent out an email to [protected]@gmail.com to get an update the status, but there is no reply on this.