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India Post — India Post parcel being delayed

I have a parcel coming in from Gowalia Tank S.O. It was sent on 17th July 2021 and had reached Guwahati PH on 22nd July 2021. But it hasn't moved at all since then. Please look into it since it's almost going to be a month now since the parcel was sent out and I'm sacred that the contents of the package would be damaged.
Hoping to hear from you soon.
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