India Post — Indian Postal Dept. 6 Year NSC Long delay in encashment

Address:

Doranda Head Post Office, Forest Deptt Office, Opp, Doranda, Ranchi, Jharkhand 834002, India

I have purchased NSC no. 6NS/00EF 407522 dated 13th Jan 2011 and NSC no. 6NS/00EF 407523 dated 13th Jan 2011 for 10, 000/- (Ten thousand rupees) each from the Postmaster, CH Road Post Office, Pune HO - 411005. In the due course these certificates were transferred to the Doranda H.P.O., Ranchi on my request.

I submitted original certificates in Doranda H.P.O., Ranchi for encashment on date 11-April-2022. I received Rs. 3, 874/- (Three thousand eight hundred and seventy-four) only vide cheque no. 923573, against the matured amount of Rs. 32, 020/- (Thirty two thousand and twenty rupees). Paying officer at counter no. 8 assured me for payment of the rest amount within one or two months.

It's been several months now and I am still not able to receive the full amount. When I contacted the Ranchi branch again, they communicated that the system has saved an amount of Rs. 1, 000 for each NSC, instead of Rs. 10, 000/-(Ten thousand rupees) and that has to be corrected by the Pune branch itself. As of now I am working abroad, so, I have authorised my father, Mr. Baldeo Ram, also saving bank holder of HO Doranda, Ranchi branch to receive the balance amount on my behalf. My father has also visited the Ranchi branch several times, but there is no progress in this regard. The Ranchi office has written to the Pune office multiple times, but there is no response from the Pune office as well.