India Post — International Registered Post Not delivered

Address:

Chandigarh, Chandigarh

Dear Sir/Madam, I had to send my educational documents to Canada. The documents were given by Panjab University, Chandigarh to India Post on 17 August, 2015. Till this date the documents have not reached Toronto, Canada. I wanted to send it by private couriers but the University forced me to send it by Registered Post (although I was aware that India Post can delay). I tried to call the helpline number-[protected] but for one week I could not get line. Today they told me that my post (Tracking Number- RP[protected]IN ) is still lying at Delhi Airport. It has been three weeks now and the person on customer care did not tell me when it will reach. I lodged a complaint ( complaint number-[protected] ). On that also there has been no response yet. I am completely shocked at the slow pace an lack of responsiveness on the India Post. I request you to please push my case as early as possible and help me know the status of my complaint. Thanks and Regards, Arun Mann [protected]