India Post — Irregularity in interest rate

Address:

Chumukedima SO, Nagaland 797103

Irregularity in interest rate

In July 2020 I opened SCSS account for five lakh at Chumukedima S.O. Nagaland Pin : 797103 at the interest @ 7.4, the interest amount coming to Rs. 9250/-( Rs. Nine thousand two hundred fifty) which is quarterly credited in the P.O.SB pass book. So when I presented my post office SB pass book to SPM for the entry of my first quarter of interest he gave me a deposit slip wherein I wrote the interest amount as Rs. 9250/-and gave him but before entering the interest amount in my pass book, probably not being sure of the amount written in the deposit slip himself, he talked to someone from his mobile phone after which he changed the figure in the deposit slip to Rs. 9051/- but I told him insistently that the amount he has written is not correct, it should be Rs. 9250/-. And even I told him that I have calculated the interest in India Post calculator which came to Rs. 9250/- and not Rs. 9051/-. We had argument for some time over the issue but he was adamant and at the same time furious with me. Finally, he had his way and since then he has been entering Rs. 6051/- as interest in my pass book. From where he got this amount and at what rate He has been calculating the interest I fail to understand. The interest rate has been fixed by the govt. and it is being automatically credited and updated in individual's scss account since almost every post office across the country is computerized and net linked. When I asked him for proper explanation for the reduced amount he had nothing to say rather he was getting irritated. It's a day light robbery. What is happening to my remaining Rs. 199/- that I am deprived of. He cannot cheat me like this. Hence, through your esteemed website I seek for the redressal of my complaint by bringing the matter to the notice of india post authorities. Thanks.

B. K. Roy