India Post — Item not received till date

Item consignment number ew[protected]in was dispatched from kolkata. On 25 feb 21 it was dispatched from guwahati airport to shillong. The same is not received at receiver end. Further, the last status shown on tracking consignment is found to be dispatched from guwahati on 25 feb 21. Please do the needful as items are required urgently.