India Post — It's been 20 days, but not yet delivered

Hello Sir/Madam,

I have sent a package from Jaipur, Rajasthan on 4th Aug 2021 to Shillong, Meghalaya, and yet the documents are not delivered (20 days and counting). Is it really a speed post? Kindly look into this matter and sort this out as it is a very important document.

Tracking no. ER[protected]IN

Thanks
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