India Post — Loss of articles in registered parcels

Address:	201301
Website:	www.indiapost.gov.in

My family have sent 2 consignments with no CO[protected]IN & CO[protected]IN through Indian Post Registry Parcel, which I received on 28th Nov 2016.

The delivery person was in a rush and before checking the parcel he insisted me to sign the documents, without a second thought and from humanity point of view (as he was an old person) I have signed the documents.

After he left I opened the consignments and while opening the parcels I observed some cut marks on the top of the stickers and above the cut marks different sticker is been pasted. I was bit worried but the major sock I received is after opening the parcels i.e. most of the items were missing and rest items are unwrapped and kept haphazardly in the box along with the wrapping paper separately which was a clear indication of stolen case.

Then I weigh the parcels and around 3 Kgs was less as compared to the weigh at the time of packing and dispatching, which I confirmed from my parents. Then I came to know that all the expensive items were been removed and around a loss of Rs. 11, 000/- is been taken away out of total Rs. 14, 500/-.

The financial loss is very less as compared to the emotional loss as sentimental attachments was there with these lost items.

As the Postal department is responsible of such carelessness, hence would request to investigate the case and provide me justice.

It is to bring to you notice before posting this complaint, I have personally visited the Sector-62, Noida Post office on 29th Nov 2016 and I have been refused to register the complaint by the officials.

Also to add the official were smoking inside the office which was very disturbing and suffocating and as per Indian law smoking is not allowed in the public places. When I iterated the entire details they blamed me that it’s my fault that I signed without checking, but they forget how to behave to a female who is in deep sock and only from humanity point of view I have signed.

Hope to get a positive feedback in this regard as the total responsibility lies with the delivering department and as this is a government organisation I do have faith to find my brlongings.

All the details regarding the consignment are mentioned below:

Date of registry: 23/11/2016

Sent by: Susmita Sahoo, Plot No- C/108, Koel Nagar, Rourkela, Odisha

Parcel weights: 5045 Grams & 2325 Grams

Date of receive: 28/11/2016

Received by: Sarita Sahoo, FL. No. 9/803, Shaktikunj Apartment, Block-B, Sector-62, Noida, UP

Parcel weights: 2671 Grams & 1633 Grams

Consignment Nos: CO[protected]IN & CO[protected]IN