India Post — lower birth not alloted of my pnr no.[protected]

Address:

Ajmer, Rajasthan, 305001

Sir, i booked ticket from dee to ypr of dt 30/4/2018 & available seats were 186 &we alloted upper &middle when i select for lower birthwe due to we are age of 67&61as per railway ministry rules irctc adjust us on lower birth thanks ak agarwal how the irctc ignore rules & regulatation of central goverment railway ministetguide lines for senior citizin & senior lady passanger for alloting lower birth at the time of booking the ticket when 186 seats were available on 19/04/2018 so please adjust us on lower birth