India Post — Missing items from package from USA | |||
On December 22, I received a package from my mother in USA. This was delivered to me in Kolkata by 24 Parganas Garia PO (700084). Customs duty of over Rs3000 was levied which I paid in full at the time of delivery. The package had been opened, I am assuming by Customs at some point. On receipt of the parcel, I opened only to find a number of items missing, eg. pants, chocolates, trinkets - all sent to me for Christmas. It took more than 5 days for Customs to release the item and another 2 days to reach me from the PO ! It is very sad that people in authority in our country steal and remove items from overseas packages. This gives a very bad name to our great country. I know I will not get these items returned to me but some steps should be taken by India post to stop this illegal practice. Was this information helpful? | |||
|
India Post customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
It is now over 2 weeks and there has been no contact from the concerned PO or authorities regards my complaint about missing items. A similar complaint has been filed in the US as well as the package was Insured by the sender.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
17%
Complaints
8960
Pending
0
Resolved
1495
View all 8960 India Post reviews & complaints
+91 77 1223 3400
+91 61 2222 5051
Meghdoot Bhawan, Link Road, New Delhi, Delhi, India - 110001
View all India Post contact information