India Post — missing of my speed post

Address:

Palam, New Delhi, Delhi

I booked a speed post from delhi palam village post office on 13/3/2019 under consignment no. Ed[protected]in for sringar jammu and kashmir but till date (25/3/2019) it has not been received. I made a complaint to the department under complaint no.[protected] but went in deaf ears. There is no updation of consignment on tracking. Please let me know the status or return it back

Thanks
Goldy bhat
Wz 512, palam,
New delhi-45
Ph. No.[protected]