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India Post — Missing parcel from 2 months

Address:India

I have two parcels on my way to New Zealand sent by my mum from India
Parcel one EP( protected) IN was sent on 26 Nov 2021 from Punjab and then departed from Delhi on 16 Dec 2021. The status is still showing it is transit to New Zealand. It is been two months now, please let me know what is going on.
Parcel two- CP( protected) IN, sent out from same place on 4 January and out from Delhi to New Zealand on 12 January 2022. The same status displayed on tracking site.
Both of my parcels has one important piece of document that is highly needed.
Could you please follow up on my packages and let me inform.
Thank you
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India Post customer support has been notified about the posted complaint.
Jan 31, 2022
Updated by Aman bath Second parcel details

Complaint comments 
5 Comments

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Comments

Hiii aman was ur complaint resolved, did this parcel recharge you
Reply
Aman bath's [Complaint's author] reply, Feb 8, 2022
Hi jaspeeet
Thank you for getting back to
me. It is resolved and I have received my both parcels
Thanks
Please let me know the status as I am stuck in the very same problem, please respond aspa
Reply
jaspreet kaur1809's reply, Feb 9, 2022
Who did you contact aman?? CN you please guide me as I am stuck in the very same problem as I have also send a parcel to my brother in nz whose name is olso aman n It is showing in transit from 21jan
If you could please get in touch with me aman, it would be great help, please its a humble request
Reply
Who did you contact aman?? CN you please guide me as I am stuck in the very same problem as I have also send a parcel to my brother in nz whose name is olso aman n It is showing in transit from 21jan
Reply
Sorry to bother YOU again n again, but I really need help so please can you reply
Reply

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