India Post — my delivery hasn't delivered despite correct address

Address:

Hyderabad, Andhra Pradesh, 500038

I have been waiting for my delivery of an electronic gadget for the past two weeks from India post, which was shipped on 20th August 2018. Here is my consignment number: RB[protected]SG which shows details in India Post. The India post portal shows the item has reached on 4th September 2018 and redirected and hasn't updated for past one week. Moreover, I haven't received any updates from the local postman. Kindly, resolve this issue by delivering my item to the respective address.