[Resolved]  India Post — My important WES documents are struct in Canada customs.

My courier (Tracking no. EK[protected]IN) stuck with Canada Tronto-A custom hold and extra information are showing as "awaiting presentation to border agency/s" since 23rd Feb 2021 and when I called Canada Toronto officials they are saying they cannot track my document parcel, as they have lots of parcels to look for.

The tracking shows awaiting presentation to border agency/s. Its been almost 11 days since the packet reached Canada via India post it is the most important WES document. Disappointed with their services! Kindly resolve the issue at the earliest!
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 8, 2021
Complaint marked as Resolved 
India Post customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Post
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    8955
    Pending
    0
    Resolved
    1495
    India Post Phone
    +91 77 1223 3400
    +91 61 2222 5051
    India Post Address
    Meghdoot Bhawan, Link Road, New Delhi, Delhi, India - 110001
    View all India Post contact information