India Post — my order is not reached / kindly update the status of my order

Address:

Bangalore, Karnataka, 560017

Dear madam/sir,
I am writing to inform you of a delay with my order (Order #[protected]. I placed the order on 24 august 2019 and was assured that i would receive the order on september 10. This is not the case.in addition, i have received no confirmation of a delay nor any other correspondence. I would appreciate if you could provide me with additional details of this case. Kindly get your local parcel number at the foreign post office.

Kindly do the needful.
Tracking number: cy[protected]us

Thank you for your time.