India Post — my parcel is stuck

Address:

Sivasagar, Assam, 785640

My India post parcel comng from kohima with tracking I'd EE46055222IN is stuck in dimapur and no further update after 4 July and another parcel with tracking I'd EK[protected]IN which is coming from banglore is also stuck iits showing dispatching to guwahti on 5th July and after that no further update... Ths packages have live plants inside. Plz help. I m very worried