India Post — no delivery due to insufficient address

Address:

Panipat, Haryana, 132103

I have ordered a parcel from ali express and it was very important for me.
India post didn't update the tracking on time and when they updated, they already sent it different city.
They didn't contact me or whatsoever.
I need my product very much.
Its tracking number is: eq[protected]in
Address that was mentioned was complete. It was :
Raghav dhingra
259-l model town
Shivaji lane 1
Panipat, 132103
Haryana
My contact details [protected]