India Post — no delivery on item

Address:

Kolkata, West Bengal

Article no :cw[protected]in
Was booked on 13/1/20 still now hasn't reached the person. It was booked from barisha 700008 for destination pin -680611
Still no not delivered. Plus no update on status.. Last update shows dispatch.
It was supposed to reach elthuruth so.
But no update on tracking plus the product didn't reach.
Please kindly look into this matter.
It is concerning.