India Post — no update on my courier

For my further education in canada i asked my ranchi university to deliver my graduation certificate which is known as transcripts for verification to wes, canada. They couriered my documents through india post on 29 july 2019 and it reached delhi international mail centre on 5th aug 2019. But after it's been 5 days i am not getting any update on my parcel. Below is the tracking number. Its really very important for my career and if it does not reaches wes, csnada before 15th aug, my career will be ruined. So i beg please provide me correct information and make sure that my educational documents reaches. My career is in hands of india post.

Rj[protected]in - tracking number

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Hi sir/ma’am,

I have sent some valuable documents from kolkata to toronto, canada by india post tracking no EW[protected]IN, but the shipment has not yet landed in canada nor there is any update available in the system. I am following up since 1august about it but getting no revert from india post.
Please help,
Asish sharma

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