India Post — no update regarding my product

Website:

www.indiapost.gov.in

My product with order number em[protected]in is to be delivered at meghalaya shillong. It has been dispatched from mumbai since 13.05.2018. Tracking the product on india post website shows no progress whatsoever. I don't know what is taking so long as now. Every time something ships through india post, this is the result always. I'm having to come to this site to make a complaint. I assumed since 10 days have passed there would be some progress.. But there is nothing.