India Post — Non delivery of article by speed post

Address:	Darjeeling, West Bengal, 734001
Website:	www.indiapost.gov.in

This is to inform you that I have posted an article via speed post on 17.01.17. The consignment number of the same is EW[protected]IN. The current status of the Consignment Number "EW[protected]IN" is showing as "Bag Despatched to NSH KOLKATA AIRPORT" since 18.01.2017. I have also lodged a complaint online. The complaint no is [protected]. Thereafter I have registered my complaint on Centralized Public Grievance Redress And Monitoring System. My registration no is. DPOST/E/2017/01600. But even after this the article did not get delivered till date.
Since there was no response from the department, today again I have put a reminder on Centralized Public Grievance Redress And Monitoring System bearing registration no DPOST/E/2017/01600 and also I have lodged a fresh complaint via toll free. The Complaint no is [protected].
The article contained a very important document which needs to be delivered urgently. Therefore, I request you to kindly look into this matter seriously and do the needful so that my consignment get delivered at the earliest.