India Post — non delivery of article speed post

Address:

Room 108, Haji Ismail Haji Allana Sanatorium, S.M. Dargah Road, Antop Hill, Wadala East, 400037

The transaction of the article was done on 02 sept 2019 from srinagar kashmir to mumbai. The parcel has not yet been delivered however being a speedpost. The product is a medical product and i need it badly here as i am in tata hospital mumbai for cancer treatment. The speedpost number is ee[protected]in. They ignore even after lodging a complaint...