[Resolved]  India Post — non-delivery of consignment

Sir,
A consignment (Speed post track no - ef[protected]in) was booked on[protected] from biharsharif ho post office to my residence beltola, guwahati. But after lapse of more than 11 days it is still pending for delivery. However, after tracking of consignment at indian post website, the following main reasons are found for delay in delivery.
(1) the distance between biharsharif to patna is just 72 km. However the consignment took almost 72 hours to reach nsh patna.

(2) wrong information was furnished on 01-09-18 that the bag was dispatched to nsh guwahati.

(3) though it reached to nsh guwahati on[protected] the delivery has not made yet.

As from the website of indian post (www.indiapost.gov.in) it is evident that in case of speed post the government have fixed maximum transit norms 4-5 days.
Thus delay in delivery of my consignment which is very important for me has shown complete failure of the department for commitment of speedy delivery and moreover also violation of norms as established by the government. Therefore stern action is required against responsible officials.