India Post — non delivery of my envelope from bank or any other source

Address:

Indira Nagar Cimap Lucknow, Lucknow, Uttar Pradesh, 226015

My name is sangeeta bisht, residence of indira nagar lucknow, my nearest post office is cimap, (226015), earlier we are receiving all type of posts but since the time postman has been changed we are not getting any posts from post office, my fathers pension letter has gone back to head office, a letter came from state bank in the name of my father has not delivered to my address same thing happened with my mother's bank letter too. I am continuously following up with the postman his name is deepak, every time he refused and said he has not received any posts in the name of my parents/address but when i enquired in the bank they told me that the letter has come back and went to head office and it happens every time. When i crossed check with the postman he used to tell me i could not found your address and it went back.