India Post — non delivery of parcel booked on 13/2/2020

Address:

408/A Joshi khadki near ambe maa temple, navapura road ,kalol, Panchmahal, Gujarat, 389330

Dear sir/mam
I booked a parcel to be sent to tehran in iranon 13/2/2020.
Postage-2930 inr, weight -6800
Gms, value of contents is 2700inr, mode of
Service is by air, tracking no
Is. Cg[protected]in. I couldnot tracelk the further status from[protected]. Indian post authorities couldnot pocate the parcel till date
Even after several complaints made online and via mails no further steps are taken to locate or to deliver my parcel. Even the receiver tried contacting iran post officials but they deny receipt of any such parcel till date. Kindly help me by taking appropriate steps against the indian post authorities to settle my grievience

Details regarding parcel are as below

Senders name - harshal p joshi
Address-408/a joshi khadki near ambe maa temple, navapura road,
City - kalol
District - panchmahals, pin-389330,
State - gujarat
Country - india

Tracking no is. Cg[protected]in
Postage-2930 inr, weight -6800 gms,
Value of contents is 2700inr,
Mode of service is by air.
Complaint number [protected]

Regards