India Post — non delivery of speed post consignment

Item booked to sagar madhya pradesh pin code 470002 on 20.8.18 from ahmadabad not delivered being speed post category item and charges paid by consumer
Current status tracking shows speed post item lying in new delhi post office as on 25.8.18.
Complain is rakhi not delivered by india post and shows very unprofessional attitude of india post.
Consignment no. Eg[protected]in
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