India Post — Non-delivery of Speedpost parcel

Speedpost parcel EU[protected]IN booked on 20th dec 2021 is not delivered and track status not updated for last 13 days.
It contains my UPPCS Mains Application Form which has to reach UPPSC Prayagraj very urgently.
Kindly resolve the issue and deliver it as soon as possible as it concerns my future prospects.
Complaints registered on India post on 28th dec. Also not resolved (complaint no.- [protected]).

P.O. Of booking- Krishna Nagar SO Mathura 281004
P.O. Of addressee- UP PSC Prayagraj SO 211018
date of booking - 20 dec 2021
parcel no. EU[protected]IN