India Post — non delivery or updates from 14 days

Address:

Cachar, Assam, 788005

Sir/madam,

It has been 14 days since the item was sent from switzerland, still no updates are available in the tracking number-ru[protected]ch

Even after complaining to india post, the complain remains pending and no comments or communication from india post end, thats really strange.

Complaint number-[protected].

Kindly provide the resolution or let me know whats the issue update the tracking foremost or i would have to file a written complain in consumer forum for such service.

Thank you

Regards,

Suman roy