India Post — not delivered the post and asking to raise complaint

Address:	Rangareddy, Andhra Pradesh, 500072
Website:	www.indiapost.gov.in/VAS/Pages/Content/RegisterComplaint.aspx

Dear team,

I am writing to you with regards to untraceable of post.

I was supposed to get rc via speed post, since i didn't get any update i have been rto office which is belongs to my area but they were advised me to go nearest postal office as they didn't receive my rc. So, i been jntu postal office and waited till the evening from morning to get the update on article, at last i got an answer that they were unable to find where at was, and they advised to check at kukatpally branch, i have checked with them also, as per the kukatpally staff in system the article was delivered on 31oct17 then i have asked to show me the delivery receipt book, when they opened the delivery book they said it was not delivered as comments was written by delivery person that it is not delivered.
Then i have asked if it is delivered how they update in system as delivered but no answer from manager also. Then i have asked if it not delivered they need to send to back, then they checked in system but nothing was found. Later i have asked for next procedure they simply telling me to go online and rise complaint we will not able to do anything.
I am so sorry for this big mail, but hope you understand my situation i have shuffling in between rto offices and postal offices to find missing rc.
I really appreciate if someone look into this case.
Regards
Ramarao
91-[protected]