India Post — not getting the consignment on time.

Address:Bharuch, Gujarat, 393002

Sir
I have tracked the consignment and it's already been in my city on 8th of august at my nearest post office. Its been more than 10 days i still not get my consignment. The postman is not doing his duty properly and by asking him about the consignment he is not giving a proper detail or answer about the consignment. Please do something and take legal action. The detail are attached in photo below.
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Dear Sir,

I had Applied for a Pan Card In May month and I got a message
from Pan Card department that my Pan card is ready to dispatch & it will be delivered soon but till today I have not received my Pan Card.

Here is my detail :

Name : Sindori Devi

Pan Card no.: AVUPD2039F

Add.: D-5/153, SultanPuri, Delhi -110086.

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