India Post — officer/sr.executive

Address:	Kutch, Gujarat, 370205
Website:	ww.indiapost.gov.in

Ear Sir,

It is requested to solve this issue of PPF account transfer from Adipur to Ambala City. Here is the Chronology of incidents in this transfer of an account and It is still pending.

Ø In May 2015 I have given request for the transfer of my PPF account from Adipur to Ambala City. The request has been given from post office anaj mandi Ambala City.

Ø The account transfer has been delayed due to N number of reasons, I have given written reminder applications to Adipur and Bhuj Head-office. Finally I got my passbook from Ambala city head post office. Ambala head office handed over my passbook with remarks that this account cannot be transferred; only we can handover the passbook. I got passbook after around 6 plus month of the request.

Ø Since then I have done thousands of hundreds of telephone calls but didn’t get any result. Everybody was doing ball passing game with me. Head post office was giving me Audit office no. But no result.

Ø Finally what I got telephone numbers from all the concerned persons. Today I have all kind of office numbers like division office, Audit office, head office, Adipur post office, Customer care Bhuj.
As per Adipur post office they have done their work correctly as per their SOP. i.e to transfer the case from Adipur to Bhuj, As per Bhuj they have no answer how they have transferred this passbook to Ambala head office without any transfer letter.

As per current situation I have one passbook that shows I have one PPF account but account nowhere exists because Adipur post office upgraded to CBS system and they already deleted my account from their system.

What really happened time continued and I travelled different countries in last two years. I have been relocated to Hyderabad now.

Please do me the favor, kindly solve this case and please arrange to provide me my new account number as per CBS system so that I can do some transactions in that account. You can give this number in Adipur also. Precisely my request is to get this account live. Do the needful as soon as possible.

I don’t think this is a unique case for you. Like this you have thousands of cases, but for me it is a headache now. Close this issue.