India Post — Package has been with customs since 31st July

Address:

Mumbai

Hi,

My package from the uk to pune has been stuck with mumbai customs since 31st july. After the 31st no tracking has been updated. I have not been contacted to pay any duties or anything else. I have tried contacting the customs office multiple times but no one has responded to my email and no one is picking up the phone at the office.

Tracking number. - lb[protected]gb
Email - [protected]@gmail.com