India Post — Parcel mailed almost two weeks ago - still unable to track on india post web site

Website:

www.indiapost.gov.in

India Post Speed Post tracking number EM[protected]IN. Parcel was mailed on February 22, 2016 from Mumbai and today, almost two weeks later, on the India Post web site I get "Consignment details not Found" when trying to track. Either the item has been lost by India Post or, almost 2 weeks after it was received by India Post it has still not scanned into the system or it is lost. The parcel is time-sensitive and I need to be able to track its shipping progress to the United States. Please assist in tracking this package.