India Post — parcel not delivered and tracking info not updated

A switzerland air parcel registered vide consignment no. Ru[protected]ch 's tracking info shows no incident of movement in india. Origin point of this postal movement is hongkong and the destination point is delhi, india. The switzerland post inquiry informs me that the incidents of movement have not been updated by india post. Enquiry at india post shows the last recorded in indiacident dt. 18.04.2019 as "send item abroad (Edi received)" at location singapore y etoe cha. There is no update thereafter. Please update the incidents of movement of this article and also deliver the same at the earliest.
Encls: screenshots of switzerland post and india post tracking info enquiry pages.